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Director, Client Leadership

Location: Philadelphia, PA, United States

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Description

Mars United Commerce Powered by Marilyn is a global commerce company that delivers all the solutions clients need to grow their business today and tomorrow. Founded by the late Marilyn Barnett, we’ve become global leaders in four key commerce disciplines – Strategy & Analytics, Digital Commerce, Content & Experiences, and Retail Consultancy – that together form a United Commerce Ecosystem that provides all the expertise clients need to navigate the commerce marketing landscape. Our 800+ Martians across North America, Europe, Australia, New Zealand and Asia exist to drive growth for our people, our clients, and our communities all across the globe.
 
We are seeking a Director, Client Leadership to work from one of our hub locations. This position is responsible for developing in-depth knowledge and strong relationships, working closely with internal and external teams, leading the annual planning process, developing Shopper Marketing strategies for assigned brands/retailers and leading growth of assigned businesses.
 
PRIMARY RESPONSIBILITIES:
  • Provide thought leadership, impacting/contributing to client’s way of doing business with their key retailer on an ongoing basis
  • Act as a change agent/impact player from both an internal and external perspective – contributing to both client and agency performance
  • Expand assigned business through identification of growth opportunities within your retailer or class of trade
  • Manage client relationships at the retail level to include shopper marketers, retail media, sales and insights teams.
  • Demonstrate financial responsibility related to client scope of work, scope management and staffing needs.
  • Build strong relationships with both client and retailer while working closely with cross-functional teams including consumer marketing, trade development, operations, merchandising, and category managers, directors and buyers
  • Understand how an agency works and embracing the tools and continually learning about our ways of working
SKILL SETS REQUIRED:
  • Bachelor’s degree in advertising, marketing, business, or related field 
  • Minimum of 10 years of marketing or advertising experience, preferably with a retailer or retail team.
  • Dynamic personality able to effectively engage and influence a variety of audiences
  • A wealth of industry knowledge including current trends, consumer packaged goods and retailer information, and business philosophies
  • Motivational leadership, inspiring team to deliver top performance every day against assigned business
  • Strategic thinking in the development of Shopper Marketing programs and management of day to day business
  • Sound decision making skills
  • Passion about business and dissatisfaction with status quo – always thinking of ways to improve/grow assigned client/business
  • Strong listening skills and attention to detail
  • Excellent verbal, written, presentation and interpersonal skills
  • Desire to dig in and do what’s needed to get the job done right.
  • Some travel is required
Mars United Commerce is an Equal Opportunity Employer and will recruit, hire, train and promote persons in all job classifications without regard to race, ancestry, creed, color, sexual orientation, gender identity, age, national origin, disability or handicap, HIV, veteran, marital or family status, or any other status or condition protected by applicable state and/or federal laws, except where a bonafide occupational qualification applies. 

Mars United Commerce has developed a wide variety of inclusive benefit plans and policies that address and promote the needs of all employees and their family members, including comprehensive group health plans, a parental leave program that includes paid maternity and paternity benefits for pregnancy, adoption and surrogacy, flexible paid time off, a broad and confidential employee assistance program, ongoing wellness support initiatives, trusted financial health advice and guidance, promotion of education through tuition support and assistance, and a flexible and supportive work environment and culture.
 
 
The salary range for this role is $120,000 - $150,000, based on experience and location.
 
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